Moscow Embraces eXpress Platform to Bolster Critical Infrastructure Resilience

By deploying the eXpress communication platform, Moscow's utility operator is setting a precedent for digital sovereignty and operational security in urban infrastructure management.

Secure, Scalable Communication for Utility Operations

In July 2025, Moscow’s primary utility network operator, Moscollector, implemented the domestically developed eXpress corporate communication platform, in collaboration with IT integrator Iteko.

The deployment covered over 500 employees and enabled secure data exchange, video conferencing for more than 250 participants, mobile access, and a unified user directory.

Responsible for over 800 kilometers of critical infrastructure—including power lines, telecom and special communications cables, and water and heat supply networks—Moscollector requires continuous uptime and cybersecurity.

The transition from a foreign software product to a Russian-made solution marks a strategic step in ensuring digital sovereignty for mission-critical infrastructure.

There are plenty of countries ready to work with Russia—but we must offer them a consolidated package of our best tech solutions. Only a comprehensive proposal can outperform global benchmarks, and for that, vendor cooperation is essential. No single company in Russia can compete with world-class solutions on its own. Right now, a vanguard partnership is forming—backed by an ecosystem of mid-sized firms—and this alliance will return to Russia with upgraded, globally tested technologies

Andrey Vratsky

CEO of the eXpress Corporate Communications and Mobility Platform

Encryption-Driven Architecture Enhances Emergency Response

The eXpress platform stands out as the only messaging solution in its class certified at Level 4 by Russia’s Federal Service for Technical and Export Control (FSTEC).

Its architecture includes three-tier encryption, data crypto-containers, and a Stealth mode for confidential communication—offering robust protection against cyber threats and data leaks.

Integration with CRM and monitoring systems empowers dispatchers to quickly form response teams, engineers to receive work orders via mobile chatbots, and analysts to forecast load scenarios using embedded Smart Apps.

The result is a faster, more coordinated response to technical incidents across the city’s utility networks.

From Local Innovation to Global Model

Russia's rollout of eXpress in utilities exemplifies an import-substitution strategy that resonates with BRICS countries and other partner nations. Already operating in a 'federated' mode, the platform allows users from different companies to collaborate without handing data over to third parties.

eXpress’ ability to be deployed on-premises, combined with its meta-federated architecture, distinguishes it from Western counterparts like Zoom. Domestically, eXpress is being adopted not only by major entities such as Rosatom and Russian Railways (RZhD), but also across municipal services and industrial enterprises.

This opens the door for replication in energy and utility sectors in allied countries seeking greater technological autonomy.

From Corporations to Local Utilities

Originally designed for large corporations, banks, and government institutions, eXpress is now evolving to meet the needs of smaller utilities and municipal operations. The Moscollector project proves that domestic IT platforms can secure ‘digital sovereignty’ for critical infrastructure.

The platform’s success is attributed to three factors: cybersecurity, sector-specific adaptability, and a federated model fit for complex ecosystems. The next phase is the export of this model to allied countries, enabling a global presence for Russia’s high-tech solutions.