Russia Gives Students the Green Light to Complain
A method developed by researchers in Tolyatti is expected to improve the quality of distance learning.
Russia may be rethinking how online education works. Togliatti State University has presented an AI-based system designed to collect real-time feedback from students.
The team has developed a tool aimed at improving the quality of the learning environment. It uses a comprehensive, automated approach to measuring student satisfaction.
Complaining via Chat
The system is designed to help universities respond more quickly to student requests and improve course quality. The platform integrates a chatbot, artificial intelligence, and an advanced analytics system.
Students can share their views on course content, the usability of the online platform, the clarity of assignments, and the level of academic support. Instead of filling out surveys, feedback is collected through a chatbot embedded directly into video lectures. Students can respond instantly, with AI processing the signal in real time.
At Togliatti State University, the developers describe the system as “a toolkit for building a continuously improving, student-centered educational environment.” As online courses continue to grow in popularity across Russia, the university says the tool is likely to see broad adoption.
