Russia Launches AI-Powered Urban Radar App to Report City Issues

A new AI-driven service in the Russian city of Yoshkar-Ola is helping residents report potholes, utility failures, and green space problems—streamlining communication with local authorities.
In Yoshkar-Ola, Russia has launched a new digital tool called 'Urban Radar,' giving residents a fast and easy way to report local issues directly to city services. The platform uses artificial intelligence to process complaints and automatically route them to the appropriate department. The system is available 24/7 and requires just a simple description of the problem—whether it’s road damage, utility concerns, or landscaping.
City officials emphasize that Urban Radar is only the beginning. They plan to expand its functionality over time and are encouraging residents to contribute ideas for improvements. While formal inquiries should still be submitted through Russia’s main government portal, Gosuslugi, the new service is designed for quicker, more informal issue resolution.
Urban Radar represents another step in digitizing how citizens interact with local government—using automation and AI to bring transparency and responsiveness to everyday municipal management.