Carbonim Engineering Turns to Bitrix24 to Bridge Department Gaps
Composite products manufacturer Carbonim Engineering has implemented the Bitrix24 CRM system, enabling end-to-end visibility over orders – from the initial customer call to the quality control department.
Integrator Pervyy Bit configured a seamless data flow tailored to the manufacturer’s operations, linking sales, engineering teams and the production floor. Any employee with system access can now see the exact stage of an order – whether it is cost estimation, tooling production or final quality control.
According to Evgeniy Pastoshchuk, head of Bitrix24 implementation at Pervyy Bit, the main goal was not just to configure CRM records but to design a data flow where managers receive ready-to-use figures for clients, while production teams get clear technical specifications without distortion.
