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12:22, 30 July 2026
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Moscow Region's Dobrobot Virtual Assistant Expands to 65 Public Services

The virtual assistant Dobrobot has added ten new public services in the Moscow Region and now helps residents navigate 65 service categories, including environmental services, healthcare, and social support.

Photo: REGIONS / Ilya Popov

The latest update adds five environmental services, three healthcare services, and two social services. Available around the clock, Dobrobot helps users quickly determine which government service best matches their specific situation.

"The smart assistant provides 24/7 support, recommends the service that best fits each user's needs, and saves people time by eliminating the need to search through multiple options," the regional Ministry of Public Administration, Information Technology, and Communications said in a statement.

Dobrobot is available on the homepage of the Moscow Region's public services portal, as well as in the Housing and Land sections. The assistant can also be accessed through the Dobrodel mobile app via a banner on the main screen, and it automatically appears on service pages operated by the Moscow Region Ministry of Property Relations.

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